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Page 1 of your invoice provides a summary of your account and amount due.

  • Customer Number – this is referenced on the top right-hand side of your invoice, please quote this when dealing with our office
  • Balance Brought forward –Outstanding balances from prior invoices. If your account is up to date this will be nil.
  • Amount Due – Total to be paid, this will include current and brought forward balances.

Page 2 of your invoice provides a breakdown of the costs by the property if there is more than one property on the account

  • Period – this represents the total number of days included in the invoicing period. The total days may vary from one period to the next.
  • Quarterly Supply Charge - A fixed supply charge, which may change over time.
  • Usage Charges - A variable charge for recycled water consumption which may change over time.
  • Meter reading Current – this represents the read taken at the end of the period
  • Meter Read Previous – this represents the read taken at the start of the period

If you have any further questions regarding your invoice please contact us at 08 7999 8555 or info@conexa.com

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